Support

We're here to help.

Built by a working HGV driver, so we know your time is short. Most answers are in the how-to guides and FAQ, and if not, drop us an email.

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Get help

Stuck on something? Email us and tell us your phone (Android or iPhone) and what you were trying to do.

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Report a bug

Tell us what happened and what you expected. A screenshot or screen recording helps loads.

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Request a feature

Plenty of the app's features came from drivers' ideas, like the 1p wages fix and the wake-up alarm. Send yours in.

Email us any time at

support@hgvhourstracker.co.uk

We read everything. As we drive for a living too, replies are usually within a couple of days.

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Subscription problems

Billing is handled by Google Play or the App Store. Try Restore Previous Purchase first. For refunds, contact Google or Apple directly, since we can't see or change payments.

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Before you reinstall

Your data lives on your phone. Always back up before you uninstall, clear app data or swap phones.